Privacy Policy – xTago

Last updated: July 2025

At Xtago Grocery, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit or shop with us at xtago.com.

Who we are

Our website address is: https://xtago.com.
We are an online grocery store providing a fast, affordable, and reliable grocery shopping experience.

What personal data we collect and why

We collect the following data to provide you with the best experience:

Name, email, phone number, and delivery address when you place an order.
Payment details (processed securely via trusted third-party gateways).
Account login info (if you register).
Browser/device data to optimize our website performance and security.

We collect this information to:

Improve our site performance

Deliver your orders

Send order updates and receipts

Provide customer support

Comments

If you leave comments or reviews on our site, we collect the data shown in the comment form, and your IP address and browser details to help detect spam.

Media

We do not allow customer-uploaded media. All product images are provided by us.

Cookies

We use cookies to:

Remember your cart and login status
Help you stay logged in securely
Track performance and personalize your experience

You can manage cookie preferences in your browser settings.

Embedded content from other websites

Some content (like product videos or reviews) may come from third-party websites. These sites may collect your data if you interact with their embedded content.

Who we share your data with

We do not sell or trade your data.
We only share information with:

Email or SMS services (to notify you about your order or promotions)

Delivery partners (to ship your order)

Payment gateways (to process payments securely)

How long we retain your data

Order data is kept for 2 years for support and tax purposes.

Contact form submissions and account data are kept until you request removal.

Comments and reviews remain unless deleted by you or us.

What rights you have over your data

You can request:

A copy of the personal data we hold
Correction or deletion of your data
To unsubscribe from emails or marketing messages

Where your data is sent

Data may be processed through secure services like payment processors, email systems, and order fulfillment partners.

How we protect your data

We use:

SSL encryption
Secure third-party payment systems
Internal access restrictions
Regular software updates

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
📧 support@xtago.com

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